Shipping policy
Shipping Policy
Shipping Policy
At Mejor Sola, we are committed to delivering your order quickly, safely, and discreetly.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping
We may offer free shipping on qualifying orders. Promotions will be clearly indicated on the website.
Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, discreet packaging with no indication of the contents.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct. Mejor Sola is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience an issue, please contact the carrier directly.
Damaged Items
If your order arrives damaged, contact us within 48 hours at support@mejorsola.com with your order number and photos.
Contact
For any shipping-related questions, please contact:
support@mejorsola.com